Search Knowledge Base by Keyword
- Accessing the SimplicityCollect API
- Can I import accounts with a status?
- Can I take a "break" from Simplicity and pay when I start my business back up?
- Common Payment Questions and Errors
- Do I have to map every field from my spreadsheet?
- Do the column headings on my spreadsheet have to match the Simplicity Account Element field names?
- Do you integrate with YGC? (You’ve Got Claims)
- DocGen Templates – How to Create and Generate Letters
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Call Disposition Reports
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Client Portal Reports
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Client Reports
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Factor Financing Reports
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Financial Reports
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Legal Reports
- Reports – Legal Reports: 1: Complaints to File
- Reports – Legal Reports: 2-a: Complaints Sent but not Returned Timely
- Reports – Legal Reports: 10: Satisfactions to Serve
- Reports – Legal Reports: 11: Writs to Send to Court
- Reports – Legal Reports: 12: No Payment After Supplemental Exam
- Reports – Legal Reports: 13: Writs Sent to Court
- Reports – Legal Reports: 14: Writs Returned but No Garnishment Sent
- Reports – Legal Reports: 15: Wage Garnishments Sent but No Payment Received
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Quick Reports
- Reports – Quick Reports: Client Statement -Disbursement
- Reports – Quick Reports: 75/25 Split Report
- Reports – Quick Reports: Account Amount Range
- Reports – Quick Reports: Account Guarantors
- Reports – Quick Reports: Account Sales Commissions
- Reports – Quick Reports: Account Submissions
- Reports – Quick Reports: Account Trust Report
- Reports – Quick Reports: Account Work Tracking Report
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Recovery Reports
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User Access Report
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Administrators
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a. Company/CC Settings
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b. Collectors / Employees
- I don't want my users to see the full SSN on accounts. Can I restrict this information?
- Manage User Group Options
- Settings – Administrators: Accounting Period Lock
- Settings – Administrators: Commission Bonus Settings
- Settings – Administrators: Convenience Fee Settings
- Settings – Administrators: Email Settings
- Settings – Administrators: Manage User Groups
- Settings – Administrators: Skip Trace Settings
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DocGen Templates
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Financial Settings
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Worklists
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BankruptcyWatch
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Letter Fulfillment
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Pairity
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Automation Tools
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Bulk Account Manager
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Credit Bureau Tools
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File Exporting
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File Importing
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Automatic Import Manager
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File Updating
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Error Messages
- Error Message: Invalid Username or Password!
- Error Message: Sorry, your SimplicityCollect Administrator does not allow access from your current IP Address. Please contact your Simplicity Administrator.
- Error Message: Sorry, your SimplicityCollect Administrator has blocked your usage during this time.
- Error Message: This user has been disabled. Please contact your Simplicity Administrator.
- I’m experiencing connection issues. What should I do?
- SimplicityCollect Alert: Account Error – String was not recognized as a valid DateTime
- SimplicityCollect Alert: Account Error – The given key was not present in the dictionary
- SimplicityCollect Alert: Account Error – LQ Syntax Error